Citation: Estrada-Hollenbeck. "Understanding Forgiveness." Interaction. Vol. 6, No. 1. Spring 1994. Pp. 1, 3.
In terms of group conflict, the narratives describing the historical and contemporary relations between groups in conflict can help in determining the groups' perceptions about each other, assisting conflict resolution scholars and practitioners in conflict analysis and in choosing a strategy for intervention. The narratives of groups in conflict can help practitioners to frame the issues in a way that will incorporate each groups' basic human needs. If the relationship moves toward reconciliation, the narratives will show if there is a fundamental change in perceptions toward the former enemy. Thus narratives can serve as a diagnostic and a methodological tool, useful for both a scholar and a practitioner.
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